RentScreener Support

RentScreener provides support to our all of our Pro Account Customers.

Support for Pro Customers:

To submit a support request please email For any other questions regarding RentScreener, please visit our Frequently Asked Questions.

Support for Applicants:

RentScreener is a software company Property Managers and Landlords use for their online rental application and applicant screening integrations. RentScreener is legally not authorized to discuss any case, or answer any questions directly from an Applicant.

All Applicant support, questions regarding application, status of application and refunds will need to be addressed to the Property Management Company or Landlord they are applying with, not by RentScreener.

*RentScreener does not make any decisions (acceptance, denial, contigent, etc.) on behalf of the property management company or landlords that use our service. All final decisions for acceptance or denial of an applicant(s) will come directly from the property management company or landlord the applicant has applied with.*

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